Staff you never have to schedule.
Eighteen agents, each with one job and a clear edge to it. They answer, extract, qualify and call, and they stop and ask a human at the point where being wrong would cost you.
Eighteen agents, one job each
Pick one and watch it work a real request through to the action it takes. Every agent below writes to your systems, not to a demo sandbox.
Cycling automatically. Hover the roster to take control.
Four steps, and a kill switch from day one
Watch
We sit with the person doing the job now and write down every judgement call they make.
Draft mode
The agent runs beside them writing drafts nobody sends. You see its accuracy before it touches a customer.
Release
It handles the clear cases alone and escalates the rest with its reasoning attached.
Watch again
Monthly review of what it escalated. That list is how it gets better, and where it stays out.
Six more Run families
Which job would you hand over first?
Name the task your team does the most times per week. That is almost always the right first agent.
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